FAQ's

 

What types of bags does Tannur Bags offer?

Tannur Bags specializes in high-quality, handcrafted bags, including versatile options such as the Army Duffle Bag and the Army Rucksack. Our products are designed to combine style with functionality, utilizing durable materials like woven cotton canvas and crazy horse leather.

What materials are used in Tannur Bags products?

Our bags are crafted from premium materials, primarily woven cotton canvas and crazy horse leather. These materials are chosen for their durability and aesthetic appeal, ensuring that our bags withstand daily use while making a fashion statement.

What is the processing time for orders?

Orders are typically processed within 2-3 business days (Monday to Friday). During peak seasons or promotional periods, processing times may be slightly longer. Customers will be notified of any delays in processing.

Is shipping free for all products?

Yes, Tannur Bags offers free shipping on all products within the United States. This policy is designed to provide our customers with a seamless shopping experience.

What should I do if I need to return an item?

Customers have 30 calendar days to return an item from the date of receipt. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Proof of purchase is also required. Please refer to our refund policy for more details.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. This number can be used to monitor the status of your shipment and estimate its arrival date.

What if I encounter a delivery issue?

If you experience any issues with the delivery of your order, please contact us immediately. We will work with the carrier to resolve any problems and ensure your order is delivered promptly.

Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

Are international shipping options available?

Currently, Tannur Bags does not offer international shipping. We are focused on providing reliable service within the United States.